Returns & Exchanges
At Maelove, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 100-day window for returns and exchanges to ensure your total peace of mind.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid USPS shipping label provided by our system.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the prepaid label, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing